.svg)
Daily Renewal Co ("Daily Renewal Co," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at dailyrenewalco.com and daily-renewal-co.webflow.io, contact us, or use our services. It applies to information collected through the website and through the general operation of our business.
This Privacy Policy does not govern Protected Health Information ("PHI") collected during the course of clinical care. PHI is governed by our separate Notice of Privacy Practices ("NPP"), provided to patients at intake in accordance with the Health Insurance Portability and Accountability Act ("HIPAA") and applicable state law. The NPP controls in the event of any conflict with this Privacy Policy with respect to PHI.
1. Information We Collect
Information you provide. We collect information you give us when you contact us, request information, complete a form, schedule a consultation, or correspond with us. This may include your name, email address, phone number, mailing address, and the content of your messages.
Patient intake and account information. If you become a patient, we collect additional information necessary to provide care, including health history, insurance or payment information, and clinical records. As noted above, this information is treated as PHI and governed by our Notice of Privacy Practices.
Automatically collected information. When you visit the website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and timestamps. This information is collected through cookies, pixels, and similar technologies as described below.
Cookies and similar technologies. We use cookies and similar technologies to operate the website, remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings; disabling cookies may affect site functionality.
2. How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the website
- Respond to inquiries and provide customer support
- Schedule and deliver telehealth services to patients
- Process payments and send invoices, receipts, and superbills
- Send appointment reminders, follow-ups, and care-related communications
- Send newsletters, updates, and marketing communications (where you have opted in or where permitted by law)
- Analyze website traffic and user behavior to improve our content and services
- Comply with legal obligations and enforce our Terms of Service
- Detect, prevent, and respond to fraud, security incidents, and misuse
3. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
Service providers. We share information with vendors that help us operate our business, such as website hosting (Webflow), email and scheduling tools, payment processors, lab partners, analytics providers, and electronic health record systems. These providers are bound by confidentiality and data protection obligations and, where applicable, business associate agreements under HIPAA.
Clinicians and care coordination. Patient information is shared internally among the clinicians and staff involved in your care, and externally as needed for treatment, payment, or healthcare operations, consistent with the NPP.
Legal and safety. We may disclose information when required by law, in response to lawful requests by public authorities, to enforce our Terms, or to protect the rights, safety, or property of Daily Renewal Co, our patients, or others.
Business transfers. If Daily Renewal Co is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.
With your consent. We may share information with other third parties when you direct us to do so.
4. Third-Party Services and Tracking
We use third-party services to operate the website, including hosting and analytics. These providers may collect information about your device and your interactions with the website according to their own privacy practices. We do not control and are not responsible for the privacy practices of third parties.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some browsers support a "Do Not Track" signal; we currently do not respond to such signals in a uniform way given the lack of an industry standard.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding any passwords or access credentials associated with your account.
6. Data Retention
We retain information for as long as needed to provide services, comply with legal obligations (including medical record retention laws), resolve disputes, and enforce our agreements. Patient medical records are retained for the period required under Texas and applicable state law.
7. Children's Privacy
The website and our services are not directed to children under 18, and we do not knowingly collect personal information from individuals under 18 without parental or guardian consent where required. If you believe a minor has provided us with information, please contact us so we can take appropriate action.
8. Your Rights and Choices
Access and correction. You may request access to or correction of personal information we hold about you. Patients may also exercise rights regarding PHI as described in the NPP.
Marketing communications. You may opt out of marketing emails at any time by clicking the unsubscribe link or by contacting us. We will continue to send transactional and care-related communications as needed.
Texas residents. Texas residents have certain rights regarding their personal information under applicable state law, including the right to know, access, correct, and request deletion of certain personal information, subject to legal exceptions for healthcare data.
California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), including the right to know, delete, correct, and opt out of certain processing. We do not sell personal information as defined under California law.
How to exercise rights. To submit a request, email us at info@dailyrenewalco.com. We may need to verify your identity before fulfilling your request.
9. International Users
Daily Renewal Co operates in the United States. If you access the website from outside the United States, your information will be transferred to and processed in the United States, which may have data protection laws different from those in your country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the website or, where appropriate, directly to affected users. Your continued use of the website after the changes take effect constitutes acceptance of the updated Privacy Policy.
11. Contact
Questions or requests related to this Privacy Policy can be directed to:
Daily Renewal Co | Email: info@dailyrenewalco.comPhone: (213) 855-3536 | Fax: (213) 348-6174
